Terms and Conditions

Last updated: March 2026

These General Terms and Conditions (the "Terms") govern the access to and use of the Stunov school management platform (the "Platform") operated by FiNENOV SARL, a company incorporated under the laws of the Republic of Cameroon ("FiNENOV", "Provider", "we", "us"). By registering for or using the Platform, you (the "Client", "you") agree to be bound by these Terms.

Article 1 — Definitions

(a) "Platform" means the Stunov SaaS application, including web interface, APIs, and mobile applications; (b) "Client" or "School" means the educational institution that subscribes to the Platform; (c) "User" means any individual authorized by the Client to access the Platform, including school administrators, teachers, staff, parents, and students; (d) "Subscription" means the paid or trial plan under which the Client accesses the Platform; (e) "Service" means all features, tools, and support provided through the Platform.

Article 2 — Scope and Acceptance

These Terms apply to all Clients and Users of the Platform. Registration for an account, activation of a trial period, or payment of a subscription constitutes unconditional acceptance of these Terms. If you register on behalf of an institution, you represent that you have authority to bind that institution.

Article 3 — Platform Description

The Platform provides a multi-tenant SaaS school management system, including but not limited to: student enrollment and records, attendance tracking, exam and grade management, timetable scheduling, fee collection, staff management, parent and student portals, push notifications, report generation, and school website hosting. Each Client operates within an isolated database environment.

Article 4 — Account Registration and Obligations

4.1 The Client must provide accurate, complete, and current registration information. 4.2 The Client is solely responsible for maintaining the confidentiality of account credentials and for all activities that occur under its account. 4.3 The Client must promptly notify FiNENOV of any unauthorized use or suspected security breach. 4.4 The Client is responsible for all User accounts created under its school, including compliance with these Terms by all such Users.

Article 5 — Subscription and Payment

5.1 The Platform offers subscription plans with defined student and staff limits, features, and billing cycles. Plan details and pricing are published on the Platform. 5.2 All fees are stated and payable in West African CFA Francs (XAF) unless otherwise specified. 5.3 Subscriptions automatically renew at the end of each billing cycle unless cancelled before renewal. 5.4 FiNENOV reserves the right to modify pricing with at least thirty (30) days' prior notice. Existing subscriptions are not affected until their next renewal date. 5.5 Late payments may result in suspension of access after a grace period of five (5) days following the due date.

Article 6 — Free Trial

6.1 New Clients may be offered a free trial period as published on the Platform. 6.2 During the trial, default student and staff limits apply. 6.3 If the Client does not subscribe to a paid plan before the trial ends, access to the Platform will be suspended. Data is retained for thirty (30) days after trial expiry.

Article 7 — Acceptable Use

Users shall: (a) use the Platform lawfully and in accordance with these Terms; (b) keep credentials secure and not share them with unauthorized persons; (c) not attempt to reverse-engineer, decompile, or disassemble any part of the Platform; (d) not use the Platform to store, transmit, or distribute malicious code, spam, or unlawful content; (e) not overload the Platform infrastructure through automated scripts, bots, or excessive API calls beyond documented limits; (f) not access or attempt to access another Client's data or system resources.

Article 8 — Intellectual Property

8.1 All intellectual property rights in the Platform — including software, design, trademarks, trade names ("Stunov", "FiNENOV"), documentation, and related materials — remain the exclusive property of FiNENOV SARL. 8.2 The Client retains full ownership of all data entered into the Platform by the Client and its Users. 8.3 These Terms grant the Client a non-exclusive, non-transferable, revocable license to use the Platform during the active subscription period, solely for the Client's internal school management operations.

Article 9 — Administration and Data Operations

Authorized Client administrators may create, update, export, archive, and delete records within the Platform as needed for legitimate institutional operations, compliance, and continuity. FiNENOV provides data export functionality to support Client data portability.

Article 10 — Service Availability and Modifications

10.1 FiNENOV endeavors to maintain the Platform available 24/7 but does not guarantee uninterrupted access. Planned maintenance will be communicated in advance where practicable. 10.2 FiNENOV reserves the right to modify, enhance, or discontinue Platform features at any time. Material changes affecting existing feature sets will be communicated with at least thirty (30) days' notice.

Article 11 — Account Suspension and Termination

11.1 FiNENOV may suspend or terminate Client access: (a) for non-payment after the applicable grace period; (b) for material breach of these Terms; (c) for fraudulent, illegal, or abusive activity; (d) upon Client request. 11.2 Upon termination, the Client may request data export within thirty (30) calendar days. After this period, data will be permanently deleted. 11.3 The Client may terminate its subscription at any time through the Platform dashboard. Termination takes effect at the end of the current billing period.

Article 12 — Warranty Disclaimer

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FiNENOV does not warrant that the Platform will be error-free, uninterrupted, or free from harmful components.

Article 13 — Limitation of Liability

13.1 To the maximum extent permitted by applicable law, FiNENOV's total aggregate liability arising out of or related to these Terms or the use of the Platform shall not exceed the total subscription fees actually paid by the Client during the twelve (12) months preceding the event giving rise to the claim. 13.2 In no event shall FiNENOV be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data loss, business interruption, or reputational harm, even if FiNENOV has been advised of the possibility of such damages.

Article 14 — Indemnification

The Client agrees to indemnify, defend, and hold harmless FiNENOV SARL, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) the Client's or its Users' violation of these Terms; (b) the Client's or its Users' misuse of the Platform; (c) any breach of applicable law by the Client or its Users.

Article 15 — Force Majeure

Neither party shall be liable for failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, epidemics, armed conflict, government actions, power or telecommunications failures, cyberattacks, or third-party service outages. This provision is interpreted in accordance with the principles of the OHADA Uniform Act on General Commercial Law.

Article 16 — Modification of Terms

FiNENOV reserves the right to modify these Terms at any time. Material modifications will be communicated via email or Platform dashboard notification at least thirty (30) days before taking effect. Continued use of the Platform after the effective date of modified Terms constitutes acceptance. If the Client does not agree to modified Terms, the Client must cease using the Platform before the effective date.

Article 17 — Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Cameroon, including applicable OHADA Uniform Acts (Organisation pour l'Harmonisation en Afrique du Droit des Affaires).

Article 18 — Dispute Resolution

18.1 The parties shall first attempt to resolve any dispute arising from or in connection with these Terms through good-faith negotiation for a period of thirty (30) days. 18.2 If the dispute is not resolved amicably, it shall be submitted to the competent courts of Yaoundé, Republic of Cameroon, or, at the election of either party, to arbitration in accordance with the OHADA Uniform Act on Arbitration.

Article 19 — Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

Article 20 — Entire Agreement

These Terms, together with the Privacy Policy and any applicable subscription agreement, constitute the entire agreement between the Client and FiNENOV SARL with respect to the subject matter hereof and supersede all prior or contemporaneous agreements, representations, and understandings.

Article 21 — Contact

For questions regarding these Terms, contact FiNENOV SARL at: stunov@finenov.com.